Refunds & Returns Policy

Effective Date: July 16, 2026

Thank you for shopping with Eagle Mart LLC (“Eagle Mart,” “we,” “our,” or “us”). We want you to be satisfied with your purchase. This Returns & Refunds Policy explains the conditions under which products purchased through our website may be returned or refunded.

Scope of This Policy

This policy applies only to products purchased through https://eaglemart954.com/.

Products marked “In-Store Only” are displayed for informational purposes only and cannot be purchased through our website. Because these items are not sold online, they are not eligible for returns or refunds under this policy.

Return Window

Eligible items may be returned within 30 days of the delivery date, subject to the conditions outlined in this policy.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Products marked “In-Store Only”
  • Food and beverages
  • Alcohol
  • Tobacco and nicotine products
  • Lottery products
  • Customized or personalized products
  • Sale or clearance items

Eligible Items

Unless otherwise stated in the Non-Returnable Items section above, products purchased through our website may be returned within 30 days of delivery provided they:

  • Are unused.
  • Are in their original condition.
  • Include all original packaging, accessories, and documentation (if applicable).
  • Have not been customized or personalized.
  • Are accompanied by proof of purchase, such as your order confirmation or receipt.

Eagle Mart reserves the right to deny a return if an item does not meet these eligibility requirements.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us through the contact form on our website within 30 days of delivery.

To help us resolve the issue quickly, please include:

  • Your order number
  • A description of the problem
  • Photographs of the item and packaging, when applicable

If we determine that the item was damaged, defective, or shipped incorrectly, Eagle Mart will provide a replacement (if available) or issue a refund. We will also cover any applicable return shipping costs.

Return Shipping

If you are returning an item because you changed your mind or ordered the wrong product, you are responsible for the cost of return shipping.

If the return is due to our error or because the item arrived damaged, defective, or incorrect, Eagle Mart will cover reasonable return shipping costs.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method.

Please allow 3–5 business days for your refund to be processed after approval. Depending on your financial institution, it may take additional time for the funds to appear in your account.

Exchanges

Eagle Mart does not offer exchanges.

If you would like a different item, you may return an eligible item for a refund (if applicable) and place a new order.

Contact Us

If you have any questions about this Returns & Refunds Policy or need to request a return, please contact us using the contact form available on our website.

Eagle Mart LLC
1007 N Federal Hwy #16
Fort Lauderdale, FL 33304
United States

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