Privacy Policy
Effective Date: August 6, 2026
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have when using our website.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you use our website.
This may include:
- Name (optional when using our contact form)
- Email address
- Messages you send through our contact form
- Billing and shipping information when placing an order
- Information necessary to complete purchases
We do not allow customers to create user accounts on our website. If you subscribe to our email list, you are providing your email address so we can send occasional updates about Eagle Mart, including new arrivals, promotions, and special offers.
Information Collected Automatically
Like most websites, we automatically collect certain technical information when you visit our website. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
- General usage information
This information helps us improve the performance, security, and functionality of our website.
Cookies
Our website uses cookies and similar technologies that are necessary for website functionality, security, and essential features.
Cookies may be used to:
- Remember items in your shopping cart
- Improve website functionality
- Maintain website security
- Remember your preferences
- Help us understand how visitors use our website
Most web browsers allow you to manage or disable cookies. Please note that disabling certain cookies may affect the functionality of our website.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Arrange shipping or local pickup
- Respond to questions submitted through our contact form
- Send email updates if you choose to subscribe
- Improve our products and services
- Maintain the security of our website
- Detect and prevent fraud
- Comply with legal obligations
We only collect the information reasonably necessary to operate our business and serve our customers.
Payment Processing
Payments made through our website are processed securely by trusted third-party payment providers, including Square and Stripe.
Depending on the payment options available at checkout, you may also be able to use payment methods supported by those providers.
We do not store your complete payment card information on our servers. Payment information is handled directly by our payment processing partners in accordance with their own privacy and security policies.
Email Communications
If you choose to subscribe to our mailing list, we may occasionally send emails regarding:
- New products
- Sales and promotions
- Exclusive offers
- Store news
- Other updates
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us.
Sharing Your Information
We do not sell your personal information.
We may share your information only when necessary to operate our business, including with trusted service providers such as:
- Payment processors
- Shipping carriers
- Website hosting providers
- Technology providers that support our website
- Government authorities when required by law
These third parties may use your information only for the services they provide to Eagle Mart.
Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Fulfill customer orders
- Maintain business records
- Comply with tax, accounting, and legal requirements
- Resolve disputes
- Enforce our policies
When personal information is no longer required, it is securely deleted or anonymized where reasonably possible.
Security
We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the internet or storing electronic data is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it promptly.
Third-Party Websites
Our website may contain links to third-party websites. Eagle Mart is not responsible for the privacy practices, content, or policies of those websites. We encourage you to review their privacy policies before providing personal information.
Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we have about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal recordkeeping requirements
- Ask questions regarding how your information is used
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.
When changes are made, we will update the Effective Date at the top of this page. Continued use of the website after changes become effective constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us using the contact form on our website.